Frequently Asked Questions

 

Disclaimer: none of www.Machinemarvels.com products are affiliated with any brand mentioned on this website.

 

Order Processing and Shipping

How long does it take to process and ship my order?

Our standard processing time for orders is typically between 5 to 10 business days before shipping.

What is the estimated shipping time for my order?

The shipping time for orders varies depending on your location, but typically it takes around 2 to 7 business days with our express shipping option.

Custom Design

What is the timeframe for completing a custom design?

On average, it takes about 1 to 3 business days to complete a custom design for your order.

Fees, Taxes, and Currency

Do your prices include custom fees and taxes?

Yes, all the prices listed on our website include 100% coverage of any applicable customs fees and taxes.

What currency are your prices listed in?

All the prices are listed in US Dollars.

Shipping Cost

How much does shipping cost?

We are proud to offer free shipping on all orders, so there are no additional shipping charges.

Delivery and Location

Do you offer delivery to PO Boxes and Military bases?

We are unable to deliver to PO Boxes and Military bases at this time.

Where is your company located?

Our company is based in Europe.

Hanging Options

Can I hang the product outdoors?

Our products are made out of aluminum, making them suitable for hanging anywhere with no risk of corrosion.

Damaged Orders and Price Match

What should I do if my order arrives damaged?

If your order arrives damaged, please don't worry. Contact our customer support (contact@machinemarvels.com), and we will assist you with a replacement or provide a partial refund, depending on the extent of the damage.

Is there a price match policy?

Yes, if you find that the price of the model you purchased from our website has been reduced within 7 days of your purchase, you can request a Price Match, and we will refund you the price difference.

Sales and Discounts

Are additional discounts applicable during sales periods?

During sale periods, including personal discount codes, additional discounts are not applied.